Our customer service team is available to answer questions about your residential, multifamily or commercial garbage, recycling, or compostables collection services and billing. We are proud to offer a variety of ways to contact us.
Our office is closed on: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, The Day After Thanksgiving, Christmas Eve, & Christmas Day.
Collection Service Holidays:
No collection on Christmas Day and New Year’s Day.
Please contact us immediately if you have questions or find errors on your bill. Any disputed charges must be reported within 30 days from the date of this statement in order for corrections to be made. Any disputes after 30 days may not be considered.
Upper Valley Disposal & Recycling customers are billed as follows:
Payment is due by the 25th of each billing cycle, unless otherwise stated.
UVD&R offers our customers a variety of convenient bill pay options. If you have questions about your bill, please call and ask to speak with a customer service representative.
GO PAPERLESS (Endorsed by Trees) Paperless is the most environmentally friendly way to pay your bill. Bills will be sent by e-mail. Even if you choose to pay your bill with a check via the mail or by calling our office, you can still choose to receive a paperless e-mail statement and will have access to 12 months of account history.
Please note, to sign up for and use online bill pay, you will be leaving the UVD&R website and entering the secure Bend Mailing Service billing website.
IMPORTANT: In order to register for online or automatic payments you will need a Unique User ID #. Your number will automatically be included on your 1st regular billing statement.
Upper Valley Disposal & Recycling (UVD&R)
Clover Flat Resource Recovery Park
We’ve been serving the Upper Napa Valley community for over almost 60 years. Both companies are environmental leaders recognized for their innovation and ingenuity by National Geographic, California Department of Food & Agriculture, CalRecycle, OMRI, among others.
© 2022 Upper Valley Disposal & Recycling